Please take a moment to provide feedback on your most recent interaction with the Citizens First team.

This information will be used to help us understand our customers needs and perceptions and how we can improve our services.

What date did you contact Citizens First?

What time did you Contact Citizens First?

Morning - 8:30 a.m. to 12:30 p.m.

Afternoon - 12:30 p.m. to 4:30 p.m.

What service(s) did you contact Citizens First for? Check all that apply

Property Taxes

Water Billing

Parking Ticket

Parking Permit

Dog License

Recreation - Program Registration/Room Rental

Business License Renewal

Other

The customer service agent who assisted you was courteous, helpful and knowledgeable?

Strongly disagree

Somewhat disagree

Neither agree nor disagree

Somewhat agree

Strongly agree

The customer service agent answered all my questions

Strongly disagree

Somewhat disagree

Neither agree nor disagree

Somewhat agree

Strongly agree

You were able to receive your information in a timely manner

Strongly disagree

Somewhat disagree

Neither agree nor disagree

Somewhat agree

Strongly agree

Overall how satisfied were you with your recent service interaction with Citizens First?

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Do you have any additional comments or feedback for us?

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